Self-Service Holds Pickup 自助預約取書服務
Tuesday, March 17, 2020 Ref#: 011-2020

MPI Library is pleased to announce the soft launch of Smart Locker, a self-service holds pick-up system, providing users to pick up the Library materials placed on hold any time, day or night. Each locker accommodates multiple books requested by a single user. You'll find the Smart Locker at the Library entrance of the Wui Chi Building.

How does it work?

  • When you receive an email notification that the reserve item is available for pickup.
  • Go to the Smart Locker, select "COLLECT" on the screen.
  • Scan the barcode on your Staff Card/Student Card/Borrowing Card.
  • Select "OPEN ALL" or "OPEN SELECTED" and the door of the locker containing your request opens.
  • Take your books and close the locker door.

Items will remain on hold for 7 opening days, which is consistent with items placed on hold at the Circulation Counter. The hold request may be redirected and placed on hold at the Circulation Counter in cases when all of the lockers are in use, or the item is too large to fit.

During the Library closure period because of the novel coronavirus epidemic, Library staff will retrieve the items for staff and students and delivery to this new pickup location.

With this new service, you no longer need to line up in front of the Circulation Counter just to pick up items that are on hold to you within Library opening hours. If you have any questions or feedback, please contact Library staff for assistance.

Take advantage of this great new service today!